Privacy Policy

1. Introduction

AllMyLeads ("we," "our," or "us") operates a WhatsApp-based lead generation and quote management system. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, phone number, email address, company name, and postal address
• Project Details: Project descriptions, requirements, images, and cost information
• Communication Data: WhatsApp messages, images, and any other content you send to us
• Payment Information: Billing details and payment preferences (processed through secure third-party providers)

2.2 Information We Collect Automatically

• Message Metadata: Timestamps, message delivery status, and conversation state
• AI Processing Data: Text extraction results, confidence scores, and processing logs
• System Logs: Error logs, performance metrics, and security monitoring data

3. How We Use Your Information

We use your information to:

• Process quote requests and generate project proposals
• Communicate with you via WhatsApp regarding your projects
• Manage projects, quotes, and payment processing
• Improve our AI-powered text extraction and quote generation services
• Maintain accurate records of our business relationships
• Comply with legal obligations and resolve disputes

4. AI and Automated Processing

We use OpenAI's GPT models to:

• Extract text from images you send via WhatsApp
• Process project requirements and generate quotes
• Analyze communication patterns for better service

All AI processing is done securely, and we do not use your data to train external AI models.

5. Information Sharing

We may share your information with:

• Service Providers: WhatsApp Business API, OpenAI, payment processors, and hosting providers
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate security measures including:

• Encryption of data in transit and at rest
• Secure API connections with WhatsApp and OpenAI
• Regular security audits and monitoring
• Access controls and staff training on data protection

7. Data Retention

We retain your information for:

• Active Projects: Until project completion plus 7 years for business records
• Communication Logs: 3 years for customer service and legal purposes
• AI Processing Logs: 1 year for system improvement and debugging
• Payment Records: 7 years as required by financial regulations

8. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Object to processing for direct marketing
• Request data portability
• Withdraw consent where processing is based on consent

9. WhatsApp Communication

By using our WhatsApp service, you acknowledge that:

• Messages are processed through WhatsApp's platform
• WhatsApp's own privacy policy applies to message transmission
• We may store conversation history for business purposes
• You can opt out by blocking our WhatsApp number

10. Cookies and Tracking

Our website may use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• User preference storage

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. International Transfers

Your data may be processed in countries outside your residence, including the United States (OpenAI) and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place.

13. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.

14. Contact Us

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